The core of this methodology is the root-cause troubleshooting procedure described on the homepage under Engineering Methodology. This page covers its companion piece — a 2023 internal Exxerpro procedure, "Metodología para Organización profesional y laboral" — which applies the same observe-document-analyze-verify discipline to everyday task and team management, mandatory for all staff and collaborators, plus the decision frameworks built into it.
A 12-step process taking a task from first observation through to a documented, reflected-on close — the same rigor as the troubleshooting procedure, applied to day-to-day work and team management.
Gather objective, neutral information about the task before acting.
Capture every relevant detail for traceability and future reference; if it's not actionable, file it as reference.
Structure, categorize and store the information and tasks systematically.
Evaluate implications and effects, positive and negative, before committing.
Set a course of action, sequence the work, and assign it across the team.
Execute the plan — with a risk/damage-control check first, even for simple tasks.
Track progress regularly and correct course as needed.
Assess results against objectives.
Confirm quality and compliance with requirements through rigorous review.
Confirm the solution actually resolves the problem without unintended side effects.
Change scope, timeline or resourcing as the evaluation warrants.
Capture what worked and what didn't, and document the lesson for next time.
Specific, measurable, achievable, relevant and time-bound goal-setting for every task.
Weighs what happens — and what stops happening — if an action is taken versus not taken.
Prioritizes work by urgency and importance to decide what to do, delegate, schedule or drop.
Structured review of strengths, weaknesses, opportunities and threats before committing to a strategy.
Visual mapping of steps, decisions and flow for any process worth documenting or handing off.